> For the complete documentation index, see [llms.txt](https://satolink.gitbook.io/satolink/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://satolink.gitbook.io/satolink/faq.md).

# FAQ

### General

**What is Satolink?** Satolink is a Bitcoin payment platform that replaces wallet addresses with a simple personal link. Claim satolink.com/yourname, share it like an email, and receive Bitcoin or USDT instantly. No wallet address, no KYC, no app required.

**Is it free to use?** Claiming your Satolink is free. Each transaction costs 1% — significantly less than Western Union (8-10%) or traditional bank transfers (3-5%).

**Do I need to download an app?** No. Satolink works entirely in your browser. No installation required.

**Which countries can use Satolink?** Satolink is available globally. Primary focus markets: Venezuela, Nigeria, Colombia, Argentina, Brazil, Pakistan, and the Philippines — where cross-border payments are most broken.

***

### Security & Custody

**Do I need ID or KYC verification?** No. Satolink requires no identity verification of any kind.

**Who controls my funds?** You do. Satolink is 100% non-custodial. We never have access to your funds at any point.

**What happens if Satolink shuts down?** Your funds remain yours. Because Satolink is non-custodial, platform failure does not put your money at risk. Your wallet and funds are always under your control.

**How is my wallet secured?** Your seed phrase is encrypted using AES-GCM before being stored locally in your browser. Your keys never leave your device unencrypted.

**What if I lose my seed phrase?** Your seed phrase is the only key to your funds. Store it somewhere safe offline. If Satolink ever stopped operating, you can import your seed phrase into any compatible Liquid Network wallet and access your funds directly.

***

### How It Works

**Which assets are supported?** BTC (Bitcoin) and USDT on the Liquid Network — the same USDT issued by Tether, running on Bitcoin infrastructure.

**What is the Liquid Network?** Liquid is a Bitcoin sidechain designed for fast, private, and reliable asset transfers. It allows Satolink to support both BTC and USDT in a single non-custodial solution.

**How fast are transactions?** Transactions on the Liquid Network typically confirm within minutes.

**Is there a transaction limit?** Up to $2,000 USD per transaction. Higher limits available for business accounts.

**Does Satolink reuse wallet addresses?** We use a rotating pool of addresses to protect your privacy. Additionally, the Liquid Network has built-in confidential transactions, providing an extra layer of privacy at the protocol level.

***

### For Businesses

**Can businesses use Satolink?** Yes. Claim [satolink.com/yourbusiness](https://satolink.com/) and start receiving Bitcoin payments globally at 1% per transaction. No monthly fees, no setup costs.

**Is there an API?** Yes. API documentation is available at satolink.gitbook.io

***

### Remittances & Emerging Markets

**Why is Satolink better than Western Union or bank transfers for remittances?** Traditional remittance services charge 8-10% in fees and take days to settle. Satolink charges 1% with no bank account required on either end. No KYC, no intermediaries, no permission needed.

**Do I need a bank account to use Satolink?** No. Just a smartphone and a browser.

***

### Community & Contact

**Where can I follow updates?**

* Telegram: [t.me/SatolinkBTC](https://t.me/SatolinkBTC)
* X: [x.com/SatolinkBTC](https://x.com/SatolinkBTC)
* GitHub: [github.com/satolink](https://github.com/satolink)

**How do I contact the team?** <info@satolink.com>